It is our core values of safety, quality, and performance that keep our clients coming back - again and again.
When our team says that our relationships are concrete, this means we are fortunate to say that over 80% of our business is with repeat clients. It is a constant goal to build a strong foundation with every client so that our team is a trusted and experienced group that they choose to work with again and again on their future projects! Some of our top repeat clients for 2022 are within the steel, chemical, and power generation industries. And for some of our repeat clients in 2022, we've completed upwards of 45 projects!
It is our core values (safety, quality, and performance) that keep our clients coming back. We are proactive in every value that our team lives. When it comes to safety, our good catch program is an initiative that helps identify hazards before they become safety incidents. When we speak of quality, we do not just refer to the quality of the work we deliver. East & Westbrook hires and trains team members who take the extra step. We encourage a measure twice, cut once mindset to ensure the job is done to a level beyond our client’s expectations. From a performance standpoint, we deliver on what we promise to deliver.
Throughout the course of a project, we actively communicate with our clients. We believe it is equally important to continue our communication once a project is complete. In this process, we ask follow-up questions and collect feedback regarding our quality and performance. One client said, “We were very happy with the overall outcome of this project. We really liked the Project Manager’s presence and communication throughout the project. The Foreman on site was knowledgeable and kept up a great project flow. East & Westbrook’s safety was top-notch with your “hard hat always” requirement on all job sites. Your PPE standards were exceptional. Overall, we were very happy with the quality, performance, and professionalism of your work and crew!”
Safety, quality, and performance, our three pillars of success, are the aspects of East & Westbrook that allow our team to stand out amongst the competition. We practice our values on every project no matter the scope from complex industrial projects, to general contracting, steel fabrication, commercial concrete, pre-engineered metal buildings, maintenance, and more.
We love our repeat clients, it speaks true to the relationship-building we have created and the trust that we have established since 1977. While we are maintaining continued bonds, we are also in the business of forming new bonds and building lasting client partnerships built on strong foundations!
Our team at East & Westbrook will strongly deliver on your next project. By going above and beyond, our values of safety, quality, and performance will showcase the expertise that we have to make your project a success. Contact our team today, we look forward to communicating with you every step of the way!
East & Westbrook Construction Co. Inc. has worked with commercial and industrial clients since 1977 to solve their most challenging construction problems. Through strategic partnership and calculated growth, we now offer our clients a wide variety of construction services regionally and nationally. Today, 80% of our projects come from repeat customers. Our foundation is built on safety, quality, and performance. Lastly, East & Westbrook was awarded by Louisville Business First the Best Place to Work Award. For more information about starting your next project or joining our team, call 502-222-0303.